Our Satisfaction Guarantee

We are committed to providing the highest quality gear for your outdoor adventures. Altrec provides world-class service, exceptionally fast delivery and a straightforward buying experience.

If you are not completely satisfied with your purchase for any reason, you can simply return any item within 60 days of purchase for a refund or exchange (less cost of shipping), no questions asked.

• We just require items to be returned in their original packaging and in their original condition.
• Altrec will happily provide store credit for any items returned after 60 days as long as they are in their original condition.
• We're sorry, but used items cannot be returned for refund or credit unless due to manufacturer defect.
• Altrec will accept any item that is defective due to a manufacturer issue at any time. We will handle the return to the manufacturer for you and happily provide a replacement. The replacement could be the closest approximation if the original is no longer available or a store credit which will be determined at our discretion.
• Any electronic or food products that have been opened and/or used cannot be returned unless the item was received defective. Opened software, music, games, and movies may be exchanged for the same title only.